Getting started

Transferring old ID number (from lost SIM) to new ID SIM (with different number)

I got an ID about 18months ago - so all my contacts use this number.I didn’t register for an online account. No need - or so I thought, and for 18months I was right!Now I am sad! (replace this with your favourite profoundly bad language born of frustration)Since then I lost my phone. Ive replaced th...

Pac Code not Working

I am trying to transfer my old number from Vodafone to ID Mobile. I have used both the in app service to transfer this, as well as the online transfer form. Both times it has stated that the details I have entered are wrong / invalid. My PAC Code from Vodafone is still valid, and I have entered all...

Porting as an existing customer

Hi, I have just changed from a sim only plan with id and bought a new iphone SE2020. I have managed to set up my new phone but I can’t see how to port my number as an existing customer, only how to port it from another supplier. HELP please.

sim not working

My old SIM card has suddenly stopped working. I have cleaned it. I have tried it in another phone and it didn’t work. I have some unopened SIM cards. Can I just activate one of those or do I need to contact I’d? I have tried to contact via live chat automated phone but my question has not been answ...

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Activating Your New SIM

What to do if your new SIM isn’t working.

Transfer my mobile number to iD

778 Topics

Incomplete number transfer to iDMobile

Transferring 2 sims to iD

Billing

keeping my telephone number

signal

SIM order

How do I check porting progress if any?

Activate your iD Community account email link does not work

SIM hasn't arrived

Getting a PUK code

Wrong number transferred with Pac code

My upfront payment declined

Replacement SIM card Activation Text NOT received - twice!

7 days and no transfer of my old number

Set-up of new contract

Problems with my number port

Order could not go through due a call back

My old number hasn't transferred to my new iD sim ! HELP

New customer, trouble with purchase.

transfering old number

pac code not working

Transferring old ID number (from lost SIM) to new ID SIM (with different number)

Pac Code not Working

Porting as an existing customer

sim not working

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