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Roaming & International

Roaming & International

Everything you need to know about international calls and roaming, and all associated charges.

493 Topics
1,614 Replies

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493 Topics

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leashaw10Civilian

asked in Roaming & International

Can't connect to a network whilst in the USA

I have a Samsung Galaxy A52S and also a Google Pixel 6 with me in the USA and I am unable to get my ID mobile sim to connect to any networks whilst I’m here. I have tried selecting a different service provider and setting up an access point. Neither have worked. Anybody have any other troubleshoots to try?!

4 months ago

GerrybNewbie

asked in Roaming & International

I am not receiving international sms messages, but the other mobile user (anpost.ie-vodafone) is receiving mine.

Looking back. I’ve not received any international sms since porting to ID mobile. They’re not getting any error or unsent comments. Just appears with a timestamp as sent.

4 months ago

Paul HolmesNewbie

asked in Roaming & International

IkeNewbie

asked in Roaming & International

phoning the canaries from the uk

Can I use my included minutes to phone the canary islands , Spain, France from the uk

6 months ago

ToddyboyCivilian

asked in Roaming & International

Travelling to Dubai

I am travelling to Dubai next week. Can anyone tell me if I can make calls, send texts or use the Internet whilst there. If so how much will it cost and is there a better way for me to keep in touch with back home UK and to contact other mobiles whilst there.Many thanks

6 months ago

Claire Dryden GribbenCivilian

asked in Roaming & International

calls and texts not working while abroad

I am currently abroad and cannot receive sms or calls. Roaming is switched on, I am connected to a network and data roaming works, just not calls or texts. Help!

6 months ago

Kieran.kennedyCivilian

asked in Roaming & International

Roaming while in spain

Is there anyway I can pay a little bit extra a month and use my phone free of charge when roaming in the EU. I work in the navy so I'm away a lot and I don't want to be charged Every time I go away

6 months ago

GREG_SBCivilian

asked in Roaming & International

Phone not accepting calls abroad

Hi there,I’ve just moved to Canada and wanted to keep my ID Mobile number running. I also have given it to Canada border services to check if I am following quarantine rules and need it for work so need some urgent support!I can’t make any calls out - I just get three beeps. I can’t receive any calls - I’m told the message says this number is not accepting calls currently. I’ve had roaming and international calls enabled on my account for some time, and have checked this on my app, I have restarted my phone and there seems no answer in other people’s questions to solve this. Can anybody help!BestGreg

7 months ago

ElreyCivilian

posted in Roaming & International

EU Roaming changes 2022?

So where are we now with roaming charges for travel in Europe? Have they been reintroduced and if so what are they?

7 months ago

Conor

asked in Roaming & International

EU roaming after Brexit?

Hi I’m considering upgrading my plan. Will ID mobile guarantee to offer inclusive EU roaming at no additional cost after/if Brexit happens? I’m aware it is written in EU legislation but would this legislation continue to apply after Brexit?

7 months ago

WaywitchRookie

posted in Roaming & International

3 to charge for roaming from May 22

3 are going to charge for roaming from May 22. As ID use 3 are ID going to change contract or will they allow Contract cancellation due to changes from original agreement.

7 months ago

Johnny ConsidineNewbie

asked in Roaming & International

No signal in Cuba

I do not get a signal in Cuba on cubacel What do I need to do

7 months ago

Paula BanfieldCivilian

asked in Roaming & International

Data roaming not working on new phone

I think I need a new SIM card…… or help to get this one working properly in my new phone. SO I got a new Android phone for Christmas…… It works fine in my old Samsung phone, but if I put it in the new phone, i can make calls, send messages - BUT not use the mobile data. I am currently stuck in Portugal due to the death of my partner and I need to be able to use my data roaming Can some one PLEASE help me

7 months ago

RobertfruiterCivilian

asked in Roaming & International

Unlimited data in Europe?

Will I be able to get unlimited data for my £20 a month when roaming in Europe?

7 months ago

ETAPPINGNewbie

asked in Roaming & International

Not receiving sms/text from Australia

Hi All, my brother in Australia has sent me three text messages in the last few days, but I have not received them. He can call me though, any advice greatly appreciated

8 months ago

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